Frequently Asked Questions

---

No, we do not take insurance. It is important to us that clients - and perspective clients - understand why. Our priority is providing the very best therapeutic experience that is tailored to each individual. Most insurance carriers place limits on the type and length of therapy without taking the individual - or the clinician's expert judgement - into account. Insurance companies often only approve certain treatment modalities and/or specific diagnosis codes. We find that these narrow parameters of what therapy looks like undermines the clinician's expertise as well as the client's experience and progress. 

We are happy to speak to you more about why this practice has opted to be an Out of Network Provider. Most insurance plans have OoN (Out of Network) benefits and clients will receive the proper documentation to submit for reimbursement. Many of our clients are able to receive reimbursement for a significant portion of the fee.

If you plan on seeking reimbursement for OoN coverage, it can be helpful to call your insurance company ahead of starting therapy to reduce the chance of any financial surprises. These questions may be helpful when calling:    

1. Do I have out of network mental health (or behavioral health) insurance benefits?
2. What is my out of network deductible (if any) and has it been met yet by other medical expenses?
3. What is the coverage amount (or percentage) per therapy session?

Please reach out to inquire about our fees. 

Fees are specific to the therapist and are commensurate to experience. 

Yes. While our fees are set, we encourage clients who otherwise would not be able to start treatment to inquire about a working out a lower price point.

In addition to a sliding scale, we are proud to roll out our new Low Cost Therapy Program for a select number of clients who are uninsured or have limited insurance coverage. To find out more about receiving low cost therapy with us, please reach out. 

Payment is collected through an Electronic Health Record software, Simple Practice. It is a secure and intuitive system that gives clients the choice to pay by credit, debit card or HSA/FSA card. 

Payment is required at the time of service. Clients will be prompted to enroll in the autopay feature when completing their onboarding paperwork. Payment information can be updated at any point by the client as needed.